Customer Reviews
-
Home
-
About Us
- Customer Reviews
-
All activities were MADE by the excellent quality of the Ruka Safaris guides. Knowledgeable, made you feel safe, sense of humour, interested and interesting.
-
Ideal holiday
A review of Northern Lights Village Saariselkä – Activity Pick and Mix by The Wallis FamilyOverall we were very happy with the accommodation and facilities - it was an ideal relaxed atmosphere and safe environment for 3 generations of our family.
-
We visited Nellim for a week over New Year and had the most wonderful time. We travelled with our 11-year-old and all the activities were perfect for families. We loved the fact that we got to try so many of the activities we never had a chance to try before like snowmobiling, drilling holes in frozen lakes, feeding reindeer and the most amazing husky rides. And we got to see the most spectacular…
Read more show when the Northern Lights decided to make an appearance! The hotel is superb and everyone really friendly and helpful. The food was of high quality and very tasty, it was varied enough for us not to get bored in a week although vegetarians might find it a bit more tricky. The accommodation was good and the beds very comfortable, showers good and all in all the facilities exceeded our expectations considering how remote the hotel is. The snowsuits and boots provided by the hotel were very good and kept us warm and dry. All in all, the most memorable holiday with a wide range of exciting activities in the most spectacular setting.
Read less -
My husband and I and all our family really enjoyed the holiday, in fact we all agreed that it was the best holiday ever. No more Fly & Flop holidays. The grandchildren loved being so active and had lots of laughs, especially when I rolled off the sleigh. I personally enjoyed the evening sleigh ride to hopefully see the Northern Lights, especially when the driver took us to his 'get away from…
Read more it all' hut on the edge of the sea. I would like you to thank Graham in Northumberland for recommending this holiday.
Read less -
All excellent.
A review of Ranua - Betwixmas Pick and Mix by The Barlow FamilyWe had a wonderful holiday. The guides went out of their way to be helpful and friendly
-
Saariselka - Activity Pick & Mix
A review of Northern Lights Village Saariselkä – Activity Pick and Mix by The Gosling FamilyAll the instructors were great and we were so impressed that everyone spoke good English.
-
We had a great time at Brandon Lodge. The guides and local staff couldn't do more for us. Excellent service.The snowmobile was excellent, dog sledging was very good, hovercraft great and Reindeer very informative!
-
A special holiday
A review of Father Christmas And Arctic Animal Encounters by Judith Dennis & FamilyThe staff in the restaurant, reception and all guides were excellent. Very helpful, very knowledgeable and willing to go the extra mile to make our holiday as special as it could be.
-
It was exactly as we wanted, quiet and magical
A review of Ranua - Pick and Mix by The Godfrey FamilySanta visit - obviously seeing the kids faces, but it was exactly as we wanted, quiet and magical in the woods, not some huge commercial factory feel to it. Perfect. Overall excellent. I've been in travel myself for 14 years, 12 at Trailfinders and 2 at Knighton Reeve - a luxury Africa specialist. I have very high standards when it comes to customer service and make no bones about that. Right from…
Read more the outset Dawn was really "on it" - helpful, quick, knowledgeable and happy to help arrange a call with a colleague to answer some specific questions about the kids activities and suitability. Exactly the service I look for and have always tried to engender in my sales teams. I looked around a bit initially as had never booked Lapland in my career so knew nothing much about it other than I didn't wan't a big commercial resort. You guys (and Dawn in particular of course) were on the money from the outset, so as soon as we got the quote and the info it was a no brainer for us. Immediately stopped talking to anyone else and just finalised the plans with you as soon as we had our leave agreed our side. Keep up the good work. Santa visit - obviously seeing the kids faces, but it was exactly as we wanted, quiet and magical in the woods, not some huge commercial factory feel to it. Perfect
Read less -
It really was magical!
A review of Christmas Wonderland in Finnish Lapland by The Morris FamilyThe holiday to Lapland was fantastic and worth the travelling days to get there and back. The Husky ride and snowmobiling and reindeer ride were all brilliant but the absolute highlight has to be the special meeting with Santa it really was magical for the kids and adults! Thank you very much it was worth paying the extra to go through you for this holiday it was fantastic.
Travel Website Development
