Customer Reviews
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Thank you so much Activities Abroad for such a fabulous holiday!
A review of Jeris Family Winter Cottage Adventure by The Cole FamilyWe're just home from our holiday in Muonio, Finland, at hotel Jeris. I'm not one for writing reviews but feel on this occasion I must! We have never booked a holiday with a travel company before, we usually just find somewhere and hire a car and explore the area ourselves, so I was a little apprehensive about this one I must admit....but I really needn't have worried! We really had the most…
Read more amazing time, and we're so sad that we had to leave.... Firstly, the staff we simply cannot fault. Every single one of the staff at the hotel is worth their weight in gold. They couldn't do enough for us, always so helpful and friendly, they really made us feel comfortable and relaxed and well looked after. Our little boy was poorly during our stay, which meant my husband making a trip to the restaurant to grab a breakfast 'take away'. They boxed everything up and were so concerned about him. They made sure we had all the right numbers in case of an emergency and every time one of our party saw any of them they asked after him. The chef's cooked special food for him, as he lost his appetite, and even brought out a platter of fruit for him after dinner so that he got his vitamins. We were quite overwhelmed! Our guide, Markus, was extremely good fun! Very informative and helpful when needed, and very supportive of our young lad, who struggled a bit due to his illness. Greta, the Activities Abroad rep was brilliant too! She really catered for your every need! We just had the most amazing experience and we can't wait to visit again! The hotel itself is clean and tidy, and we can't fault the food, all fresh all tasty and plentiful. There isn't a shop nearby, however. If I had known this I would have taken a few more supplies seeing as we were staying in a cabin, things like some cereal bars and snacks etc. So, the next time we visit, I will go a bit better prepared. The trips and activities were all very well organised and everything was explained clearly. Thank you so much Activities Abroad for such a fabulous holiday! We've made some lifelong memories as a family (and the Northern Lights came out to play on a couple of evenings too!). I can't recommend this holiday and hotel highly enough. We will definitely be booking with Activities Abroad again.
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Best holiday ever!
by The Cole FamilyThe hotel, facilities and cottage accommodation were lovely, nice and clean and food was delicious. The staff, both the hotel staff and the activities abroad rep, Greta, couldn’t have been more helpful & friendly. The local guides were also all great. Best holiday ever! No stress, no bother, just lots and lots of fun and laughter and some unforgettable experiences. I just really can’t…
Read more stress enough how incredible the staff are at this hotel. Our son was poorly during our stay and they bent over backwards for us to help us out. I can’t put into words how grateful we are for this.
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The most friendly and helpful people, nothing was too much trouble. Perfect holiday with the grandchildren.
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Everything was amazing … 10 out of 10 ...